{"id":14,"date":"2025-06-23T19:20:33","date_gmt":"2025-06-23T19:20:33","guid":{"rendered":"https:\/\/iptvsmartersfr-pro.com\/?page_id=14"},"modified":"2025-06-23T19:20:33","modified_gmt":"2025-06-23T19:20:33","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/iptvsmartersfr-pro.com\/ar\/remboursements_retours\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Refund and Return Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>Website:<\/strong> <a class=\"\" href=\"https:\/\/iptvsmartersfr-pro.com\/ar\/\">https:\/\/iptvsmartersfr-pro.com<\/a><br><strong>Contact Email:<\/strong> <a>contact@iptvsmartersfr-pro.com<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Digital Product Notice<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All services and subscriptions provided by <strong>iptvsmartersfr-pro.com<\/strong> are <strong>digital products<\/strong>. Once the subscription or service is delivered and activated, it is considered <strong>used and non-returnable<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. No Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We maintain a strict <strong>no refund policy<\/strong> on all purchases unless one of the following conditions is met:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">You may be eligible for a refund if:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You did <strong>not receive your IPTV service<\/strong> within 24 hours of payment, and you contacted support but received no solution.<\/li>\n\n\n\n<li>The service was <strong>not functional at all<\/strong>, and our support team was <strong>unable to resolve the issue<\/strong> within 48 hours.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In these rare cases, a full or partial refund may be granted at our discretion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Exceptions \u2013 No Refund Granted If:<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do <strong>not offer refunds<\/strong> in the following situations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You changed your mind after purchase<\/li>\n\n\n\n<li>You didn\u2019t follow the instructions correctly<\/li>\n\n\n\n<li>Your device, app, or internet connection is incompatible or unstable<\/li>\n\n\n\n<li>You used the service for a while and then requested a refund<\/li>\n\n\n\n<li>You were banned or blocked due to a violation of our terms of service<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Trial Recommendation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We strongly encourage customers to <strong>request a free trial<\/strong> (if available) before purchasing a subscription to ensure service compatibility and satisfaction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. How to Request a Refund<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To request a refund, contact us within <strong>48 hours<\/strong> of your order at:<br>\ud83d\udce7 <strong><a>contact@iptvsmartersfr-pro.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Include the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number or payment reference<\/li>\n\n\n\n<li>The email address used for the purchase<\/li>\n\n\n\n<li>A detailed explanation of the issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All refund requests are manually reviewed, and we reserve the right to approve or deny any claim.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Chargebacks &amp; Disputes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you initiate a chargeback without contacting us first, your account may be permanently banned. We are always available to resolve issues via email support.<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Return Policy Website: https:\/\/iptvsmartersfr-pro.comContact Email: contact@iptvsmartersfr-pro.com 1. Digital Product Notice All services and subscriptions provided by iptvsmartersfr-pro.com are digital products. Once the subscription or service is delivered and activated, it is considered used and non-returnable. 2. No Refund Policy We maintain a strict no refund policy on all purchases unless one of the following conditions is met: You may be eligible for a refund if: In these rare cases, a full or partial refund may be granted at our discretion. 3. Exceptions \u2013 No Refund Granted If: We do not offer refunds in the following situations: 4. Trial Recommendation We strongly encourage customers to request a free trial (if available) before purchasing a subscription to ensure service compatibility and satisfaction. 5. How to Request a Refund To request a refund, contact us within 48 hours of your order at:\ud83d\udce7 contact@iptvsmartersfr-pro.com Include the following details: All refund requests are manually reviewed, and we reserve the right to approve or deny any claim. 6. Chargebacks &amp; Disputes If you initiate a chargeback without contacting us first, your account may be permanently banned. We are always available to resolve issues via email support.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":1,"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":1414,"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/pages\/14\/revisions\/1414"}],"wp:attachment":[{"href":"https:\/\/iptvsmartersfr-pro.com\/ar\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}